Glowline Jewels
Welcome to Glowline Jewels. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
These Terms & Conditions govern your use of the Glowline Jewels website and services. By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian.
Glowline Jewels reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Descriptions
We make every effort to display accurate product information, including images, descriptions, prices, and specifications. However, slight variations in color, texture, or appearance may occur due to lighting, photography, or screen settings.
All jewellery sold is intended for personal use only and not for resale unless explicitly permitted.
3. Pricing & Payment
- All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- Glowline Jewels reserves the right to change product prices without prior notice.
- Payments must be made through the secure payment gateways available on the website.
In case of payment failure or incomplete transactions, the order will not be processed.
4. Orders & Acceptance
Placing an order does not guarantee acceptance. Glowline Jewels reserves the right to cancel or refuse any order due to reasons including but not limited to stock unavailability, pricing errors, or suspected fraudulent activity.
Once an order is confirmed, you will receive an order confirmation via email or SMS.
5. Shipping & Delivery
- Delivery timelines are estimated and may vary based on location, courier services, or unforeseen circumstances.
- Glowline Jewels is not responsible for delays caused by courier partners, natural events, or external factors beyond our control.
- Ownership of the product transfers to the customer once the order is successfully delivered.
6. Returns, Exchanges & Refunds
Return and exchange policies are subject to specific product categories and promotional offers.
- Products must be unused, unworn, and returned in original packaging.
- Refunds, if applicable, will be processed to the original payment method within the stipulated timeline.
Please refer to our Return & Refund Policy page for complete details.
7. Jewellery Care & Usage
Glowline Jewels is not responsible for damage caused by improper handling, misuse, exposure to chemicals, water, perfumes, or wear and tear over time.
Customers are advised to follow jewellery care instructions provided on the website.
8. Intellectual Property
All content on this website—including images, logos, text, graphics, and designs—is the exclusive property of Glowline Jewels and protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. User Conduct
You agree not to use the website for any unlawful activity, submit false information, or interfere with the website’s security or functionality.
Glowline Jewels reserves the right to terminate access if these terms are violated.
10. Limitation of Liability
Glowline Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability shall be limited to the value of the purchased product.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
12. Contact Information
For any questions, concerns, or support, please contact us through the Contact Us page on our website or via the official communication channels listed there.